FREQUENTLY ASKED QUESTIONS
BetaMarketer
Your Questions Answered. Your Path to Growth Made Clear.
Last updated: April 2026
GENERAL QUESTIONS
Q: What does BetaMarketer do?
A. We help businesses in Buea and across Cameroon grow. Our services include business registration, website design, brand identity, graphic design, SEO, Google Ads, social media marketing, and app development. Think of us as your all-in-one growth partner.
Q: Where are you located?
A. Buea, Cameroon. But we work with clients everywhere — across Cameroon and internationally — completely remotely.
Q: Do you work with clients outside Cameroon?
A. Absolutely. All our services are available remotely. We’ve worked with clients across Africa, Europe, and North America.
Q: How do I get started?
A. Contact us. We’ll schedule a free 15–30 minute conversation to understand your needs. Then we send a proposal, timeline, and quote. No pressure. No obligation.
Q: What makes BetaMarketer different?
A. Three things. First, we understand the local market but build to global standards. Second, we offer everything from registration to marketing under one roof. Third, we do the work ourselves — no outsourcing, no middlemen.
Q: Can I hire you for just one service?
A. Yes. Pick what you need. Many clients start with one service and come back for more as they grow.
Q: Do you offer free consultations?
A. Yes. A short, focused conversation to understand your goals and recommend the right path forward. No hard sell.
BUSINESS REGISTRATION
Q: How long does business registration take?
A. It depends on the legal structure you choose. A sole proprietorship moves faster than a SARL with multiple shareholders. We’ll give you a realistic timeline based on your specific situation before we start.
Q: What documents do I need?
A. Your ID or passport, two passport photos, proof of address, your proposed business names, a description of what you’ll do, and a business address. We’ll send you a complete checklist when you engage us.
Q: How much does registration cost?
A. It varies by structure. Contact us with your business type, and we’ll give you an exact price. No hidden fees.
Q: Can a foreigner register a business in Cameroon?
A. Yes. Foreigners can register SARL or SA structures. Additional requirements may apply. Contact us for details.
Q: What do I get after registration?
A. Your company extract (Kbis), NIU tax ID, statistical card, patente (business license), and CNPS certificate if applicable. Digital copies and physical originals.
WEBSITE DESIGN & DEVELOPMENT
Q: How long does it take to build a website?
A. Every project is different. A simple business site might take a few weeks. A complex e-commerce store or custom web application takes longer. We’ll give you a clear timeline after understanding your specific needs — and we never promise what we can’t deliver.
Q: How much does a website cost?
A. It depends entirely on what you need. Number of pages, features like booking systems or payment integration, custom design versus template — all of these affect price. Contact us with your requirements, and we’ll send a transparent quote.
Q: Will my website work on mobile phones?
A. Yes. Every site we build is fully responsive — meaning it looks and works perfectly on phones, tablets, and desktops. We test thoroughly before launch.
Q: How fast will my website load?
A. Fast. We optimize every site for speed because slow sites lose customers. We aim for under three seconds on mobile. You’ll see the results before we launch.
Q: Can I update the website myself after launch?
A. Yes. We build on user-friendly platforms that let you edit text and images without any coding knowledge. We’ll also show you how.
Q: Do you offer website maintenance?
A. Yes. Monthly plans that include backups, security updates, uptime monitoring, and support. You focus on your business; we keep your site running smoothly.
Q: Will my website rank on Google?
A. We build SEO-ready sites — clean code, proper meta tags, fast loading, mobile friendly. Whether you rank #1 depends on your content and competition, but we give you the best possible foundation.
BRAND IDENTITY & GRAPHIC DESIGN
Q: What’s included in a brand identity package?
A. Logo design (primary and alternate versions), a complete color palette, typography system, and a brand guidelines document that tells anyone how to use your brand correctly. Larger packages include social media templates, business cards, and presentation decks.
Q: How long does logo design take?
A. It depends on how quickly we lock in the direction. Typically one to three weeks from brief to final delivery, including revisions. We don’t rush creative work, but we also don’t drag it out.
Q: What file formats will I receive?
A. Everything you need. PNG and JPG for web use. Vector files (AI, EPS, SVG) for scaling to any size. PDF for printing. Source files for future modifications.
Q: Can you redesign my existing logo?
A. Yes. We can refresh what you have or completely reimagine it. Your choice.
Q: Do you print business cards and flyers?
A. We design. We don’t print. But we can recommend trusted printers in Buea who deliver quality work at fair prices.
SEO (SEARCH ENGINE OPTIMIZATION)
Q: How long does SEO take to show results?
A. SEO is a long-term investment. You might see small improvements in a few weeks. Page one rankings for competitive keywords typically take four to six months. Anyone promising faster than that is likely selling something risky or dishonest.
Q: Do you guarantee #1 on Google?
A. No ethical SEO company can guarantee number one. What we guarantee is honest work, transparent reporting, and continuous improvement. We win when you win.
Q: What’s the difference between SEO and Google Ads?
A. SEO is organic. It takes time, but results compound and you don’t pay per click. Google Ads is paid. You get instant traffic, but you pay for every visitor. They work best together.
Q: Do I need SEO if I already run Google Ads?
A. Yes. Ads give you immediate visibility. SEO builds lasting authority. Together, you dominate search results from every angle.
Q: What does your SEO service include?
A. An audit of your current site, keyword research, on-page optimization, technical fixes, local SEO setup, content creation, and monthly reporting. The depth depends on which package you choose.
GOOGLE ADS & PPC
Q: How much budget do I need to start Google Ads?
A. You can start with a modest monthly budget for local campaigns in Buea. We’ll recommend a number based on your industry and goals — never more than you need.
Q: When will I see results?
A. Immediately. Traffic starts as soon as your campaign is approved. Leads typically follow within days, not weeks.
Q: Do I need a website to run Google Ads?
A. It helps, but no. We can run ads directly to your WhatsApp number, your phone line, or a simple Google Form.
Q: How do you measure success?
A. By results that matter to your business — leads, calls, form submissions, and sales. Not just clicks or impressions.
Q: What’s a good return on ad spend?
A. It varies by industry. A real estate agent might be happy with three times their spend. An e-commerce store might aim for five to eight times. We’ll help you set realistic targets based on your numbers.
Q: Can you fix my existing Google Ads account that’s performing poorly?
A. Yes. We audit, restructure, and optimize underperforming accounts. Many clients come to us after wasting money elsewhere.
SOCIAL MEDIA MARKETING
Q: How many posts should I do per week?
A. Consistency matters more than volume. Three to five quality posts per week with daily stories is a solid start. We’ll build a schedule that fits your capacity and goals.
Q: How soon will I see results?
A. Organic growth takes two to three months to show momentum. Paid ads deliver immediate reach and leads within weeks. The best strategy combines both.
Q: Do I need to run paid ads?
A. Organic reach is declining on every platform. A small monthly ad budget makes the difference between growing and stagnating. But we’ll never push you to spend what you don’t have.
Q: What platforms do you manage?
A. Instagram, Facebook, TikTok, LinkedIn, Twitter, and WhatsApp. We focus on the platforms where your actual customers spend their time.
Q: Do you create video content?
A. Yes. Reels, TikToks, YouTube Shorts, testimonial videos, educational content. Video is what gets attention now.
Q: What if I don’t have professional photos or videos?
A. We work with what you have. We can design graphics, coach you on taking better phone photos, or recommend local photographers. You don’t need a studio to start.
APP DEVELOPMENT
Q: How much does a mobile app cost?
A. It depends entirely on features. A simple app with basic functionality costs less than an app with real-time chat, payment integration, and custom dashboards. Contact us with your idea, and we’ll give you an honest quote.
Q: How long does app development take?
A. Simple apps take weeks. Complex apps take months. We’ll give you a clear timeline after understanding your requirements. We don’t rush quality.
Q: Do you build for both Android and iPhone?
A. Yes. We can build cross-platform (one codebase for both) or native (separate builds for each). Cross-platform is faster and more affordable. Native offers maximum performance.
Q: Will my app work without internet?
A. We can build offline functionality for certain features. Tell us what you need, and we’ll advise what’s possible.
Q: Do you help with app store submission?
A. Yes. We handle submission to Google Play Store and Apple App Store.
Q: Who owns the source code?
A. You do. One hundred percent ownership transferred to you upon final payment.
PRICING & PAYMENTS
Q: How much does a mobile app cost?
A. It depends entirely on features. A simple app with basic functionality costs less than an app with real-time chat, payment integration, and custom dashboards. Contact us with your idea, and we’ll give you an honest quote.
Q: How long does app development take?
A. Simple apps take weeks. Complex apps take months. We’ll give you a clear timeline after understanding your requirements. We don’t rush quality.
Q: Do you build for both Android and iPhone?
A. Yes. We can build cross-platform (one codebase for both) or native (separate builds for each). Cross-platform is faster and more affordable. Native offers maximum performance.
Q: Will my app work without internet?
A. We can build offline functionality for certain features. Tell us what you need, and we’ll advise what’s possible.
Q: Do you help with app store submission?
A. Yes. We handle submission to Google Play Store and Apple App Store.
Q: Who owns the source code?
A. You do. One hundred percent ownership transferred to you upon final payment.
SUPPORT & PROCESS
Q: How do I communicate with your team?
A. WhatsApp for quick questions, email for formal communication, video calls for deep discussions, and phone for urgent matters. Whatever works for you.
Q: How fast do you respond?
A. During business hours — within hours on WhatsApp, within 24 hours on email. Emergency support is faster. We don’t leave you waiting.
Q: What are your business hours?
A. Monday through Friday, 8 AM to 5 PM Buea time. We respect our time and yours.
Q: Can I cancel a monthly service anytime?
A. Yes. Month-to-month only. No long-term contracts. Cancel with 30 days’ notice.
Q: Do you sign NDAs?
A. Yes. We take your confidentiality seriously.
Q: What happens if I’m not satisfied?
A. We fix it. Revision rounds are included in every project. We don’t stop until you’re happy. If we genuinely cannot meet your needs — which rarely happens — we’ll discuss fair solutions.